Cosmic Love is an online purveyor of high quality, fashion-forward handbags that cater to the needs of socially conscious and eco-friendly women looking for handbags made from recyclable, plant-based materials.
We understand that handbags need to be both beautiful and practical so that women can maintain their stamina and strength while being able to access what they need throughout their daytime activities and nighttime plans.
We’re glad you asked!
Our customers order for a variety of reasons, but mostly they count on us for a vegan-friendly alternative to traditional leather handbags made from animal skin. We design attractive handbags that you can carry with peace of mind knowing that they are made from sustainable, recyclable materials.
We believe our environment and spiritually are intrinsically connected.
Our handbags help you maintain a guilt-free relationship with the environment while being inspired to make the world a better place around you as you lead your best life!
ABOUT OUR BAGS
Vegan leather handbags may be a specialty product, but they require no special care. In fact, vegan leather can be easier to care for than traditional leather.
To clean, simply combine a mild dish detergent or soap with warm water, then use a soft, white cloth to wipe the surface clean from dust and debris. Dry with a clean, soft cloth.
Regular cleaning will prevent the build-up of dirt and grime that can make your handbag old and worn.
The longer these irritants reside on the surface, the more difficult it will be to wipe them away, so general maintenance is recommended.
All vegan leather handbags are definitely not the same!
Before purchasing, inquire about the material used in making the bag. Most likely it will be crafted from PVC, a plastic derivative known to be highly damaging to the environment.
Cosmic Love’s handbags are fashioned from plant-based and recycled materials that are highly biodegradable and do not involve any harm to animals.
In general, the fashion industry is a huge contributor to the world’s carbon emissions.
Some estimate the percentage as high as 10 percent. Fashion also impacts water sources around the world, polluting rivers and other bodies of water with toxic chemicals.
Besides our hardware, all materials used in making our handbags are100 percent recyclable.
Fashion plays a huge role in our daily lives.
Cosmic Love’s handbags are purposefully designed to be both striking to look at and practical to carry, with plenty of room for everything you need throughout the day and night.
Plus, they are convertible, meaning that you can carry them in your hands or on your back, which is definitely more comfortable and convenient for you.
ABOUT YOUR ORDER
Orders normally take 1-10 business day to process. This does not include transit time. For more information please contact our customer service department and they will be able to provide more information regarding the status of your order: email@example.com
We offer tracking on all shipments. Please note that you will only receive it once your order has processed and shipped from our warehouse. We ask you kindly to allow a maximum of 7 days for your tracking number to be updated after you receive your shipping confirmation via email.
In most cases, when an item displayed on our website is no longer available, a message will indicate that the item is “Out-Of-Stock” on the product detail page. Once the item is restocked it will appear available on the website, unfortunately we dot not have any precision on when items become available. We suggest keeping a lookout on our website to see upcoming new styles or replenishment!
We start working on your order as soon as we receive it, so we are unable to make any changes or modifications to an order after it has been placed and confirmed so make sure all entered information is accurate before ordering. In the event where your order has shipped, and you’re not totally satisfied, visit our Return Policy to see how we can make you happy again.
Please note that any order placed prior to creating an account will not appear on your account. Only orders placed after the account has been created will be visible. Should you require any information on an order that is not appearing on your account; please feel free to email us at firstname.lastname@example.org
Please contact email@example.com immediately within 24 hours of placing the order, we cannot guarantee that we will be able to make the necessary adjustments.
All orders that have been shipped to an incorrect address will be the customer’s responsibility. The customer will have to resubmit a new order.
Cosmic Love will not be responsible for packages and/or additional fees that are associated with shipment to an incorrect address.
Packages that are either stolen, lost or undelivered are NOT our responsibility. If your package does not arrive within or after the estimated delivery time, then you should contact the courier used to deliver your package to explain the situation and provide them with your tracking number.
Please also be aware that there may be rare occurrences where customs may delay the transit time of some packages.
Please note, that you have a 30 day time period from when you have received your order to contact us.
Any item returned without an RMA form can risk being misplaced and may cause a delay in refunds or exchanges being issued.
When returning an item to Cosmic Love kindly provide a tracking number for our reference and to speed up the process. For returns/exchanges, customers are responsible for returning the item(s) at their own expense.
You will see your refund within 2-5 business days from the processing date. However, depending on your financial institution, it could take up to 10 business days for your funds to be reflected on your statement.
Please note that all sale items are FINAL SALE and cannot be returned.
Custom/International fees; the receiver of the package is responsible if any of these fees occur on their credit card statement. Please refer to our Duties & International fee policy under “Shipping and Delivery” for further information.
Cosmic Love is not responsible for any additional fees that your country may charge for importing goods, and it is the sole responsibility of the customer to pay any additional customs fees.
Bank institution fees; Cosmic Love does not charge any bank fees (e.g. International bank fees) nor collect any of these fees, any additional fees charged by your bank are to be paid by the customer. If you notice any unusual bank charges, we suggest contacting your credit card company for further information.
Packaging your return item; we do not ask our customers to purchase new components (e.g. new delivery box, or shipping accessories) from their transportation company to ship the item back, as we are not responsible for shipping packaging fees. Please try to use the original shipping box/bag and materials.
It is important that your billing address be entered on your order exactly as it appears on your credit card statement. Please note that we only accept Visa, Mastercard, or Amex.
Please contact customer service within 24 hours of receiving the defective item by emailing us at firstname.lastname@example.org
Price adjustments are permitted only when an item has been marked down on our website. Cosmic Love offers a one (1) time price adjustment if an item is marked down within 24 hours of the purchase date and your request is made in this period. This excludes items purchased in following conditions: FINAL SALE or with a Promotional/Discount Code.
To receive a price adjustment for eligible items, please email us with your order number at email@example.com. Once a price adjustment has been applied the item is final sale and cannot be returned/exchanged.
Please note we do not do price matching.
In the rare scenario that you receive a different product, we want to resolve any issues with incorrect items immediately. Please contact our customer support team at firstname.lastname@example.org with the order number and the incorrect item’s name and number.
Sorry to hear we missed you. Once your package(s) are received and processed at our warehouse, we will try to contact you to reship the order, if we do not get an answer within the next 24 hours prior to reshipment, a refund will be issued. To avoid having the package returned to sender again, we encourage you to track your order very closely to make sure your availability matches the arrival date.
Although we cannot provide information regarding future promotions or sales, you can be the first to find out when a promotion or sale is launched by signing up to our newsletter.
Cosmic Love reserves the right to discontinue the sale of any product listed on this site at any time without notice. While our goal is an error-free site, we do not guarantee that any content is 100% accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. Cosmic Love reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).
Please purchase your gift card in the store where the person you’re buying for is located.
$ CA Gift card is only redeemable on the Canadian website
$ US Gift Card is only redeemable on the US & International website
£ UK Gift Card is only redeemable on the UK website
€ EUROPE Gift Card is only redeemable on the Europe website
Our website is secure and we do not store your payment information.